Terms and
Conditions

Please read the following important terms and conditions before you buy anything on our website, or offline under an applicable service level agreement or other similar agreement, and check that they contain everything you want and nothing that you are not willing to agree to.

 

1. These terms and conditions

1.1       Please read these terms and conditions carefully and make sure you understand them. They set out the obligations (the ‘terms‘) between you and Jam Coding UK Limited (‘we‘, ‘us‘, or ‘our‘). The terms explain what happens once you have placed an order, how to make payment, how you and we may change or end the contract, what to do if there is a problem and other important The terms are only available in English.

1.2       You should retain a copy of these terms for future

1.3       We are Jam Coding UK Limited (company number: 11941837).  Our registered office is at The Making Rooms, 1 Exchange Street, Blackburn, England, BB1 7JN.  Our VAT number is: 435366488.

1.4       You may contact us by telephoning our Customer Services Team on 01254 480470, by writing to us at The Making Rooms, 1 Exchange Street, Blackburn, England, BB1 7JN, or by emailing us at info@jamcoding.co.uk.

1.5       If we have to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us at the time you made your booking.

1.6       ‘Writing’ includes emails. When we use the words ‘writing’ or ‘written’ in these terms, this includes

1.7       If you buy a course from our site, you agree to be legally bound by this contract.

 

2. Our contract with you

2.1       Below, we set out how a legally binding contract between you and us is made.

2.2       Any description, advertisement, documentation issued by us and any description contained on our website or any brochures relating to the courses we provide are issued and published for the sole purpose of giving you a general idea of the event, its content and Subject to any obvious error, the description and price of the courses will be as quoted on the website at the date your booking is made. All payments under these terms shall be in UK pounds sterling.

2.3       You place an order on this site by creating an account and completing your details. Please read and check your details carefully before submitting it. You will be able to correct any errors before submitting your details to us.

2.4       Upon submitting your details to us a booking for a place or places on a course, whether online, in writing or by telephone, you will be given confirmation of our acceptance of your order (a ‘booking confirmation’) whether verbally, in writing or both.

2.5       We may contact you to say that we do not accept your order. This is typically for the following reasons:

  • We cannot provide the course (this may be because, for example, we have a shortage of staff);
  • We cannot authorise your payment;
  • You are not allowed to buy the course from us;
  • We are not allowed to sell the course to you;
  • There has been a mistake on the pricing or description of the services; or
  • There may be occasions where, at our sole discretion, we decide not to accept your order without assigning any reason for that refusal.

2.6       We will only accept your order when we email you to confirm this (Confirmation Email). At this point:

  • A legally binding contract will be in place between you and us; and
  • We will provide the course as agreed during the online checkout process.

2.7       Where you are not a consumer, these terms together with any current service level agreement, and any document expressly referred to in them constitute the entire agreement between you and us and supersede and extinguish all previous agreements (other than the terms of any current service level agreement), promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.

2.8       Where there is any conflict between the terms of a service level agreement entered into between us and this contract, the terms of this contract shall prevail.

2.9       Where you are not a consumer, you acknowledge and agree that you have authority to bind any school, or business on whose behalf you have purchased a place or places on a course.

2.10       Where you are not a consumer you acknowledge and agree that in entering into this contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these terms or any document expressly referred to in them.

2.11       Where you are not a consumer, you and we agree that neither of us shall have any claim for innocent or negligent misrepresentation based on any statement in this contract.

2.12       If you are under the age of 18 you may buy courses from the site.

 

3. Price and payment

3.1       You must purchase the courses by paying the appropriate fees as set out on the website, or the applicable service level agreement, as the case may be. Payment can be made online by credit or debit card using the card payment system at the time of booking, or following the payment link issued on your

3.2       Where there are insufficient funds on the credit or debit card to pay the appropriate fee, you authorise us to take one or more payments from your debit or credit card until the fee has been paid in full (“CPA”). Where you wish to cancel the CPSA you must notify us by email in accordance with clause 1.4.

3.3       We will do all that we reasonably can to ensure that all the information you give us when paying for the services is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy [insert link to policy] or breach by us of our duties under applicable laws, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.

3.4       Unless you are booking a course online, an invoice for payment of the appropriate fees shall be sent to the address you provide (whether a physical address or an email address) at the time of booking and it is your responsibility to ensure the address provided is

3.5       You are required to ensure that any invoice is paid within 30 days of the date on the invoice, or prior to the start of the course, whichever is sooner.

3.6       Attendance at the course before we receive payment will form a legally binding contract in accordance with clause 5.

3.7       If your payment is not received by us in accordance with clause 3.1, this will constitute a breach of this contract and we may take legal action to recover any outstanding fees.

3.8       If your payment is not received by us in accordance with clause 3.1, we may charge interest on any balance outstanding at the rate of 3% above the base rate of the Bank of England.

3.9       Nothing in this clause 3 affects your right to cancel the contract during the cancellation period as set out in clause 6.

3.10       Without prejudice to Clause8, we may refuse or cancel future bookings where payments for the course under these terms remain outstanding.

3.11       It is always possible that, despite our best efforts, some of the events we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the course’s correct price at your order date is less than our stated price at your order date, we will charge the lower If the event’s correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and cancel your place on the event.

3.12       We will pass on changes in the rate of VAT. Where VAT is payable, if the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.

 

4. Our rights to make changes to the course

4.1       We reserve the right to change the content of the course and/or venue and substitute trainers and consultants at our discretion.

4.2       Where we are unable to deliver the course face to face, the parties may mutually agree an alternative digital platform for

 

5. About the course

5.1       The course will be provided on the date and at the venue set out in the booking confirmation unless otherwise changed in accordance with Clause 1. We shall use our reasonable skill and care to deliver the event and comply with the information you have been provided about it.

5.2       We may decide to provide the courses to you online and where we make such a decision we will provide you with reasonable notice of this. In advance of providing the course online both parties will make best endeavors to ensure that the agreed platform is accessible and capable of delivering/receiving the course to an acceptable standard.

5.3       Neither party shall be liable for fault or failure of the agreed platform that may occur during the delivery of the course, should it be deemed outside of their control.

 

6. Cancellation, transfer or postponement

6.1       You have the right to cancel this contract without giving us any reason within 14 days of receiving your booking confirmation (“the cancellation period”). However, you do not have the right to cancel if you requested us to start providing the courses during the cancellation period and the courses are fully performed (i.e. the course is completed) during this period. This is further explained in clauses 6.4 and 6.5 below.

6.2       To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement sent to us by email at info@jamcoding.co.uk, or telephone 01254 48070.

6.3       To meet the cancellation deadline, you may send your notice of cancellation before the cancellation period has expired.

6.4       We will not start providing the services during the 14-day cancellation period unless you ask us By attending the course either in personal, or online you will lose your right to cancel this contract If you do not attend the course, we will not be able to start providing the services to you until the cancellation period has expired. We are not obliged to accept your request.

6.5       This means that if you requested for us to start providing the courses during the cancellation period and/or the courses are fully performed (i.e. the work is completed) during this period, you lose your right to cancel and will be required to pay the full price under this contract even if the cancellation period has not expired.

6.6       Your rights if we cancel a course:

  • Wherever possible, we will contact you in advance to tell you we will be cancelling the course, unless an emergency requires us to cancel the event on the day;
  • We reserve the right to cancel or postpone the provision of the course if there are insufficient delegate numbers to ensure a high quality training experience or if a trainer is ill, or unable to attend the course of any reason.

6.7       In the event that we cancel or postpone the course we may offer you a place on the next available Alternatively, you may ask for a refund which shall be made in accordance with Clause 6.9.

6.8       We may terminate this contract if your child is asked to leave the course due to inappropriate, dangerous, or disruptive behavior at either the request of the school or by us.

6.9       If you cancel this contract in accordance with clause 6.1, we will reimburse to you all payments received from you unless you requested for us to start providing the courses during the cancellation period, in which case you must pay us:

  • For the course we provided up to the time you told us that you want to cancel this contract, which will be an amount in proportion to the services performed up to that point in comparison with the full price under this contract; or
  • The full price under this contract, if you lost your right to cancel this contract because the course was fully performed (i.e. the work was completed) during the cancellation period.

6.10       We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract.

6.11       We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

6.12       If: 

  • We cancel the contract pursuant to clause 6.6 we will refund your fees for the course but not any other expenses (for example; travel or rail fares). Your refund of event fees will be paid within 14 days beginning with the day on which we agree that you are entitled to a refund.
  • You transfer to a replacement course pursuant to Clause 6.7 and the fee is less than the original event, we will refund the difference as soon as possible but in any event within 14 days beginning with the day on which we agree that you are entitled to a
  • We terminate the contract in accordance with clause 6.8, we will refund your fee for the course calculated on a pro rata basis of the course completed.

 

7. If there is a problem or you have a complaint

7.1       If you have any questions or complaints about the booking process or an event, please contact us using the details in clause 1.4.

 

8. Summary of your legal rights

8.1       Whilst every effort is made to ensure that our courses are relevant and suitable for your child, they are not tailored or bespoke for specific businesses or individuals and therefore all warranties for fitness for purpose and all other express and implied warranties are excluded to the fullest extent lawfully permitted.

8.2       Nothing in these terms limits or excludes our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Our liability to you shall be limited to the price you have paid for the course and, subject to Clause 8.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the contract, for:
  • Any loss of profits, sales, business, or revenue
  • Loss or corruption of data, information or software
  • Loss of business opportunity
  • Loss of anticipated savings
  • Loss of goodwill
  • Any indirect or consequential loss

 

9. Equipment

9.1           During the provision of the course we may, at our sole discretion provide to you, or your child with certain equipment, including without limitation, laptop, cameras and equipment) to use on the course (“the Equipment”).  The Equipment shall at all times belong to us and must be returned to us on demand.

9.2           It is your responsibility to ensure that:-

  • All appropriate internet filters are used whenever the Equipment is used by you, your child and where applicable, the school.  For assistance in this please see here.
  • Our Equipment is used in a safe and proper manner.  You must ensure that you monitor the content which is accessed by your child and the amount of time which they spend on the Equipment.
  • All technical issues, damage or other faults in the Equipment are immediately reported to us at info@jamcoding.co.uk or by telephone 01254 480470.
  • No third party software, malware or other programs is downloaded onto the Equipment without our express prior written consent

9.3       At the end of the course or cancellation of this contract (whosoever terminated) you must ensure that:

  • Delete or remove any files or items from the Equipment that you wish to keep.
  • Disable any email logins and programs.
  • The Equipment is made available for us to collect.

9.4       Where any equipment is damaged, lost and/or on inspection by us not found to be in an acceptable or operational condition, as a result of the actions of you, or your child we may, in our sole discretion require you to reimburse us for the value of the equipment.

 

10. How we may use your personal information 

10.1       We will use the personal information you provide us:

  • To deliver the course to you and your child;
  • To process your payment for the events;
  • To give you information about any of the courses we offer, but you may stop receiving this at any time by contacting us using the details provided in Clause 1.4.

10.2       Your personal information will be processed in line with data protection legislation and in accordance with our privacy policy which is hereby incorporated into this Agreement. Our Privacy Policy can be accessed online or provided on request.

10.3       We will only share your personal information with third parties where the law requires us to do

 

11. Other important terms

11.1      If you have any queries about the courses please contact us using the details provided in Clause 4.

11.2       Any notice or other communication given by you to us, or by us to you, under or in connection with this contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or email.

11.3       A notice or other communication shall be deemed to have been received: if delivered personally, when left at our registered office; if sent by pre-paid first class post or other next working day delivery service, at 9am on the second business day after posting or if sent by email, one business day after transmission.

11.4       In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee

11.5       The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal

11.6       We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will inform you in writing if this happens and we will use reasonable endeavors to ensure that the transfer will not affect your rights under the contract.

11.7       Nobody else has any rights under this This contract is between you and us. No other person (including your child or any third party whom you have booked places for) shall have any rights to enforce any of its terms.

11.8       If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

11.9       Even if we delay in enforcing this contract, we can still enforce it If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to allow you to attend the event, we can still require you to make the payment at a later date.

11.10       These terms and any dispute or claim arising out of or in connection with them or their subject matter or formation of the contract between us (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

11.11       We both irrevocably agree that the courts of England and Wales, shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this contract or its subject matter or formation (including non-contractual disputes or claims).